Your E-Commerce system would be designed by SR Web Resources utilizing:

• Web Page Editor - Adobe (Macromedia) Dreamweaver
• Programming with Active Server Pages (asp or asp.net)
• Database would be an MS Access or (and most probably) Microsoft SQL Database that is located at the Web host so you don't have to plan for Internet access and security for your online ordering traffic into your premise
• You would also have Shared Secure Server to protect your customer's private information
   

We would design the database structure (relational tables and fields) and analyze what would be the easiest possible way to get your products into the system (e.g. Excel Spreadsheet). We will work with your product image requirements.

We will facilitate the project for a smooth transition to selling online. It's an exciting idea for you, we know that, and we look forward to working with you to make it happen.

Our most documented online E-Commerce application is an online theatre ticketing and mail list application that we designed. The theatre does the actual charge to the customer's credit card in the box office, not as a real-time online transaction. This can work to save you payment gateway dollars if the volume of orders allows. Also, it's a good way to start the application and grow to online transactions later. It is important to know that it is an option to take orders online and yet still process the transaction to completion (charge the credit card) in the office as you do now.

We totally designed the theatre application from requirements to database design to page design to programming and testing. Here's the latest comment from a Patron using the theatre's online ticketing system:

• "This was the easiest ticket I ever bought for anything. Thanks"
   
  And some more of our favorite older comments:
• "Great system - I do a LOT of on-line ordering, purchasing, etc. - this is as good a system as any. Nice job and quite unexpected for a local organization."
• "Your on-line ticket ordering system is great! I love it. One of the easiest I have used."
• "With my vision impairment, I usually prefer to speak with someone in the box office. However, this was easy to use!"
• "It is one of the best - truly. I am impressed!

The theatre allows us to also receive the comments ongoing. See our Theatre Patron Comments and Application Overview for a review of their system, including additional patron comments. Also view some of the Web pages by clicking the "CSC Ticketing Screenshots" from that Web page.

Some available E-Commerce features are:

In any case

• Web Store Design - consultation, design, implementation
• Design and create the Product catalog and detail pages, as needed per the requirements, for a human-factored online experience for your shoppers
• Running shopping cart / ticket envelope total
• Built-in edits help to make the order right from the start
• Automated Web page and e-mail order confirmation (to end-customer and a short version to you)
• Order saved to the database
• Load the first 50 products for product data, including short and long product descriptions, that you submit to us in an electronic format (e.g. Excel Spreadsheet); customize a design, setup and utilize needed categories and subcategories and attributes for your products

Optional

• Business Rules Set Up - Local tax rates, shipping, payment processors/payment gateway
• Shipping - establish product specific weights and rules for shipping
• Load more than 50 products, as described above
• Small and large image per product
• Multiple ship-to addresses
• Gift wrapping
• Wish list
• Promotions and/or coupons
• Real-time rates from major shippers
• Online Real-time transactions - with merchant account and payment gateway integration
• Inventory management and backorder capabilities
• Shipment tracking
• QuickBooks integration
• Integrated Download Delivery (like software for sale)
• Volume Pricing
• Customer Specific Pricing
• Automated Drop-Shipping

You would be responsible for all 3rd party fees such as Web host required services, merchant account, payment gateway and shipper services, as applicable. We would quote your total SR Web Resources price based on the details of the options that you want/need (from our requirements discussions) and will provide approximate 3rd Party fees. You will receive a detailed project statement that includes a full list of those chosen/recommended features, quantities, price and timeline with dependencies. Depending on the complexity of your needs and at our discretion, we may or may not create your application utilizing a quality packaged E-Commerce software product.

What makes an E-Commerce system easy to use?
There's so much more than throwing your products into a database and writing Web pages to having an easy to use E-Commerce system that encourages repeated use and great word of mouth. A quality system is organized, intuitive and when instructions are necessary, they are clear and well planned. A quality system has EASY navigation to exactly the product your site visitor needs, aspects added for good cross-selling and the ability to EASILY change the order before it is submitted. Your site visitor should receive a "pretty" and succinct review of their order that they can print if they choose to do so, as well as a like email notification of the order, another opportunity to thank them and keep your business in front of them. The shopper shouldn't immediately see long unwieldy lists of products or product categories or have to go through unnecessary pages. There are skills to making your system easy to use and we have them.

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